By jasonargo on Wednesday, 08 October 2014
Posted in General Issues
Replies 19
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Mark have this problem updating Easysocial
Error displaying the error page: Invalid JDocument Class: Unable to load renderer class

http://screencast.com/t/s9oW7YFdg
Mark
closes the thread.

solution to this error: use PHP 5.3, PHP 5.4 version I had
thanks for your help
a greeting
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Thursday, 16 October 2014 01:55
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Hi Jasonargo,

Regarding your issue, do you mean when you attempt to upgrade your EasySocial from Joomla installer, you hit that error? Anyway, can you pass me your Joomla backend the htaccess login details?

Please advise.
Sam
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Thursday, 09 October 2014 11:49
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Ok sorry
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Tuesday, 14 October 2014 23:49
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hello jasonargo,

thanks for getting back to us,
Can i have the permission do some installation of Easysocial in your site and see is it can reproduce this issues? Please advise.
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Wednesday, 15 October 2014 00:08
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Yes Arlex, plis
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Wednesday, 15 October 2014 00:23
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hello jasonargo ,

I have tried to install the Easysocial from your site, it seems like working fine without hitting any error.
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Wednesday, 15 October 2014 01:01
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Helo Arlex Wong.

I'll try, thanks.
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Wednesday, 15 October 2014 01:03
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hello jasonargo,

Keep us updated then.
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Wednesday, 15 October 2014 01:09
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I have the same problem. I uploaded this file. Can it be the problem?

 \Joomla\modules\mod_easysocial_search\tmpl
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Wednesday, 15 October 2014 01:16
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Hello jasonargo ,

Sorry for late reply to this,
It should not related this file, because this one is just module
May i know how to you replicate this error in your site?
Error displaying the error page: Invalid JDocument Class: Unable to load renderer class

Because sometime i will your another pages, i hitting this :

Fatal error: Call to undefined function utf8_ireplace() in /home/policiasnacionales/www/libraries/joomla/string/string.php on line 306

Fatal error: Class 'JPath' not found in /home/policiasnacionales/www/libraries/joomla/cache/controller.php on line 161

After refresh then everything is smooth.
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Wednesday, 15 October 2014 13:35
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I need urgent help. My site does not work.

http://screencast.com/t/DprrqB3vFol
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Wednesday, 15 October 2014 18:41
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Hi Jasonargo,

Regarding your issue, it seems like your site is very unstable. When i visit your site, very often i hit this error message no matter which page I am at your site frontend.

Error displaying the error page: Invalid JDocument Class: Unable to load renderer class

If i refresh the page, then the above error disappear.

Also, I getting alot of these error message when I enabled the Joomla error reporting:

Fatal error: Call to undefined function utf8_ucfirst() in ..../libraries/joomla/string/string.php on line 700
Fatal error: Call to undefined function utf8_ireplace() in ..../libraries/joomla/string/string.php on line 306

For the above errors, I've modified your file 'JOOMLA/libraries/joomla/string/string.php' at line 46 and 47.
Please see http://screencast.com/t/toesumnV

The original code is using jimport to add the phpuft8 libraries and it seems like it dont alway work. So i use required_once() instead. The fix i added seem fixed those undefined function error messsage.

Another thing is, when i at your site backend, very often i hit this error:

Fatal error: Class 'JPath' not found in JOOMLA/libraries/joomla/cache/controller.php on line 161

Did you recently upgrade your php version or your Joomla version? Can you check your apache if there is any error log? I've checked your Joomla error log and the error logs are not useful. Maybe you can check for me on your server side the error log and see if it logged any fatal error?

Please advise.
Sam
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Wednesday, 15 October 2014 20:05
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Errors hosting log:

PHP Fatal error: Class 'JPath' not found in /home/policiasnacionales/www/libraries/joomla/cache/controller.php on line 161
PHP Fatal error: Class 'JPath' not found in /home/policiasnacionales/www/libraries/joomla/cache/controller.php on line 161
PHP Fatal error: Class 'JPath' not found in /home/policiasnacionales/www/libraries/joomla/cache/controller.php on line 161
PHP Fatal error: Class 'JFile' not found in /home/policiasnacionales/www/plugins/system/k2/k2.php on line 455

I'm utilice JCHoptimize and K2
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Wednesday, 15 October 2014 20:14
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I have not updated Joomla and php. I installed Simple Image Gallery Pro for K2, but this worked properly
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Wednesday, 15 October 2014 21:38
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Hello

I talked to the hosting. They say use the php Verson 5.4.4. This version is compatible? Can this be the problem? They know if I should go back to version 5.3.1.0?
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Wednesday, 15 October 2014 23:29
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Hello Jason,

Did your hosting provider just upgraded to 5.4.4 or was this all the while on 5.4.4 ? If I recall correctly, Joomla 3 supports anything that is above 5.3.x
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Thursday, 16 October 2014 00:28
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Three weeks ago. My rose to 5.4 php hosting. But I think the problems are a week or so. I'm changing to php 5.3. If the problem disappears, I do know and close the thread.
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Thursday, 16 October 2014 00:32
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Thanks for updating me on this Jason, let me know how this goes!
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Thursday, 16 October 2014 00:55
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Thanks for the heads up on this Jason Glad that your issues are resolved now
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Thursday, 16 October 2014 12:42
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