Uploaded video was not published but become pending and published later
By User on Tuesday, 07 July 2020
Posted in General Issues
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Hello.
1) In backend set up "Encode Videos After Upload: yes". Cron also is enabled for email. Bit I prefer to convert video instantly.
2) Start to add new video by pressing "New Video" button (not in dashboard). You can test it in private group for example.
3) Chose "Video file" and it vill start upload automatically
4) After it finished don't press "Save" and don't press "Cancel". In this step users says that they changed they mind and don't want to add video.
5) Just close the tab in browser (or navigate to another page)
6) Check backend > videos. You can see that video become to "Pending" state.
7) wait for 15+ min (I'm not sure is it depend of cron)
8) check backend and frontend
Result: You can see that video is Published.

Updated: I tested also with uploading video to group's timeline. After uploading I don't wait video to be encoded. I refresh page (or navigate to another page) because want to stop process. But video become Pending and later Published.

Expected result: If user didn't pressed button "Save" at video form (or "Share" in dashboard), system should delete video file and video item.

Thanks.
Hey User,
Cron task / comment have option to run */3 (every 3 minutes). So after uploading user will need to wait about 3 minutes to make video appear? If user didn't finished creating post in Timeline => video will not be published?
I have investigated this again and found that disabling the setting will not prevent the video from being published. It just delays the process(instead of instantly encode, the cron is the one that encodes the video).

After the cron executes, the video will still be published.
Raymond
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Wednesday, 08 July 2020 17:05
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Hi User,

I am able to reproduce your reported issues.

I will log this in our tracker to see if we can improve this.
Raymond
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Tuesday, 07 July 2020 16:34
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I tested also with uploading video to group's timeline. After uploading I don't wait video to be encoded. I refresh page (or navigate to another page) because want to stop process. But video become Pending and later Published.
After we examined this part of the uploading process, unfortunately currently we will not be able to address this because the moment the video is uploaded, the process cannot be stopped(closing browser or navigating away does not stop it). But we will see how we can improve this in the future.

If you really want to completely prevent the user cancelling scenario, the only way to achieve it currently is to disable the instant encode option.
Raymond
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Tuesday, 07 July 2020 19:21
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It is not possible at the moment (in the near future) to improve only "upload with stream" or also "with Add video button" (or both way)? Thanks.
User
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Tuesday, 07 July 2020 21:17
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Hey User,

We will address the issue on the 'new video' page, because the video will not start encoding until the user clicks on the save button.

However, the timeline cannot be fixed, since video will start encoding as soon as user selects the file and uploads the video.
Raymond
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Wednesday, 08 July 2020 11:42
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If you really want to completely prevent the user cancelling scenario, the only way to achieve it currently is to disable the instant encode option.
For this I need to turn OFF "Encode Videos After Upload" in backend and check CRON task?

Cron task / comment have option to run */3 (every 3 minutes). So after uploading user will need to wait about 3 minutes to make video appear? If user didn't finished creating post in Timeline => video will not be published?

Thanks for answers.
User
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Wednesday, 08 July 2020 14:57
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