By Andres Preuss on Friday, 28 March 2014
Posted in Technical Issues
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Hello Stackideas Team,

i have som problems to upload pictures bigger than 1mb. The Upload is startet and after finish i become a Text that upload is Fail and the picture is not on my Blog.
In the Easyblog settings / media / globl is my upload 8MB

I have no Idear what is wrong on my System, can you help me?

I have Joomla 3.2.3, php 5.4.26,
My php settings is:
file_uploads on
max_file_uploads 20m
upload_max_filesize 40m

Greetings Andres
Hello Andres,

Can you please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site?
We actually need these information so that we can debug on your issues quickly. If your site is hosted locally, could you please upload it to a temporary location for us to access?

Thanks
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Friday, 28 March 2014 06:21
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Hello Khairul,

here the access to my Site.
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Friday, 28 March 2014 08:29
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You can change the Site in english when it better for you!

Good Luck
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Friday, 28 March 2014 08:33
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Hello Andres Preuss,

Sorry for late reply to this,
I have checked in your site, it seem like your php information "upload_tmp_dir" don't have set the temp folder, check my screenshot : ( http://screencast.com/t/3r8eEjZp )
I'm suspect that you do some customize the php.ini file right? Did you can try revert back to default and see how it goes?

Or you can point us how to get your php.ini directory file in FTP so we can help you check on this.
If you added the temp folder path in upload_tmp_dir, then nothing changes, is is possible provide us which image file size is more than 1MB, so we can try to investigate on this? Please advise.

[EDITED]
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Friday, 28 March 2014 12:52
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Hello Arlex,

yes i checkt the uploads parameter in the php.ini but it dosent work:( Now i remove the php.ini.
I add to you in the folder images/test_image.JPG. That file are 2,8MB big.

How can i change the path to the upload temp folder?
For the upload_tmp_dir problem do you need, for more information about my Server the access to the root directory?
Because i install Joomla in a extra directory (root/petermofa_31/...) I give you only access to the Joomla installation! I Dont no it is importent...

Geetings Andres
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Friday, 28 March 2014 20:49
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Hello Andreas,

To change the path you could go to the root of your Joomla directory and look for you configuration.ini file, and at the bottom of the file should be public $tmp_path ='Specify the path here';

Hope that helps:)
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Saturday, 29 March 2014 01:17
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Sorry i dont found a configuration.ini but i creat a ini and it dont work:(
But i looking in the configuration.php and i found this: public $tmp_path = '/homepages/32/d344223238/htdocs/petermofa_31/tmp';
Do you have a new Idea what is happend whith my blog:(
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Saturday, 29 March 2014 08:30
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Hello Andres,

That's strange. I have tried to checked in your site again, it seems like when i upload the image file more than 1MB size from your Joomla backend article page, it also showing out this error message, check my screenshot : http://screencast.com/t/ZmtO34E7
Notice
This file is too large to upload.

You have to consult regarding this with your Webhosting provider or Joomla developer and see if could help? Please advise.
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Saturday, 29 March 2014 16:10
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Hello Arlex,

i talk to my provider an he told me how to edit the php.ini and now i have a tmp folder, you can see in the attchments.
The upload from backend work perfekt:) but the upload from frontend in the easyblock wont work:(
I test the upload for a picture in the frontend for publishing a articel an it work perfekt to but what is happend whit my easyblog...

What can i do now?

Greetings Andres
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Tuesday, 01 April 2014 14:34
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Hello Andres,

I've tried to upload a picture (1.3MB) via frontend and seems like it is uploaded successfully. http://screencast.com/t/DSFD0g8bwYW8 . Have you cleared you browser cache?
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Tuesday, 01 April 2014 15:47
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Hallo Nik,

thanks for testing, it is working with your picture but when i uploading a little bigger picture i became a new arrow: unable to parse server response
But it is spooky, when i close the Blog and i look in the mediamanager the picture is ready uploadet.
What about this new arrow message?

Greetings Andres
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Tuesday, 01 April 2014 23:49
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Hello Andres,

Can you please attach the picture that you are trying to upload here and I will try to use the same file to upload on the site?
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Wednesday, 02 April 2014 01:52
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Hello Mark,

here are the picture
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Wednesday, 02 April 2014 02:49
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Hello Andres,

Okay, found the problem and it's actually because the script hit the memory_limit issue in php and there's no work around for this because the resolution of the image is pretty huge. With larger image dimensions, you would need to allocate more memory for the "resizing" to happen.


<br />
<b>Fatal error</b>: Out of memory (allocated 69206016) (tried to allocate 3456 bytes) in <b>/homepages/32/d344223238/htdocs/petermofa_31/components/com_easyblog/classes/easysimpleimage.php</b> on line <b>52</b><br />
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Wednesday, 02 April 2014 03:34
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Oh Okay, thank you for answer.
What is the best size and resolution for uploading pictures on the Blog?
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Wednesday, 02 April 2014 23:59
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Hello Andres Preuss,

You're welcome
Actually that was no fix which is the best size and resolution for uploading pictures on the Blog, just depend on you and that picture is it can able to make it to large resolution with it.
Example : You ask some of person which girl is pretty? Maybe different person different taste so that answer will not be same
Hope this help.
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Thursday, 03 April 2014 00:26
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Oh Okay, that i understand. How can i set up the memory? Because Mark writen in the error log:
Out of memory (allocated 69206016)


And this ist strange, i see in my Module: EasyBlog Latest Bloggers and i have now two error messages: Strict Standards: Non-static method modEasyBlogLatestBloggerHelp
Is this an consequence of the php.ini or i have a new Bug? I am confused.
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Thursday, 03 April 2014 03:43
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Hello Andres,

About the memory_limit, you might want to consult your webhosting to increase it. As for the module, can you direct me to the page that has the error? Please advise.
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Thursday, 03 April 2014 10:46
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Thursday, 03 April 2014 14:35
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Hello Andres,

I am sorry, I cannot see where is the problem. Can you provide me the screenshot because I cant replicate this problem.

Please be advise.
Thanks.
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Thursday, 03 April 2014 15:21
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Hallo esyblogteam,

sorry for the late answer,
i checkt my site and now all work fine Thank you very much.
Now i understand the picture upload and i resize all my pictures and the php.ini work fine after the assistance from my webhoster.
I am enjoy to use your Blog;)

Thanks.
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Wednesday, 09 April 2014 12:38
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Hello Andres,

You're welcome. Glad your issue has solved. Thanks for using our product.
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Wednesday, 09 April 2014 12:42
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