By Monty on Sunday, 30 March 2014
Posted in Technical Issues
Replies 3
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Think I am going crazy here..

I am unable to upload a avatar photo from the frontend of my site from the user profile page. I hover over the image then select Edit Avatar -> Upload Avatar, then the image uploads and I see it on the crop page. It says to select an area of the image to crop, but I am not able to select anything. This is the exact same spot that I get stopped when uploading cover photos also...

I have tried changing templates to the default protostar and Beez3, same issues..

EasySocial v1.2.4
EasyBlog 3.9.15370
EasyDiscuss 3.2.9385
Komento 1.7.5
JFBConnect 6.0.3
Jreviews v2.4.14.3
Kunena 3.0.5
Ads Elite ( disabled atm )
JCHOptimize 4.0.1 ( disabled atm )

Only way I can show it really is to provide a test user to my site.

System is Nginx/php-fpm
PHP 5.4.4-14+deb7u8 (cli) (built: Feb 17 2014 09:18:47)
Zend Engine v2.4.0

Thanks,
Hello Monty,

I tried to upload a profile picture and it seems to work out fine. Perhaps the image that you are trying to upload is too large causing it to hit the upload max size limit or memory limit? Can you send us the image that you are trying to upload?

By the way, I love the way you build your site, it's really unique
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Sunday, 30 March 2014 03:22
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Hi,

I am also having the same issue as Monty. How was this resolved?

Thanks
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Wednesday, 15 April 2015 00:14
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Hello Melanie,

Can you please start a new thread on our forums and provide us with the access to the site so that we can troubleshoot this? This thread was created about a year ago and to be honest, I can't really remember what fixes was applied
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Wednesday, 15 April 2015 01:17
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