By Marc Remmen on Wednesday, 14 August 2013
Posted in Technical Issues
Replies 11
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When editing and trying to upload an image using the Media Manager buttons, a screen comes up and stays, with a check mark next to Configuration Check and does nothing from that point on "hangs up" on that screen. (attached screen shot)

The image itself doesn't matter, you can even try it with an image already in the Media Manager. What seems to matter is trying to add the image to a blog that has 'already been published', when going back in to edit the blog and add an image after the blog is created the first time.

Going through other posts in this forum, image uploading seems to be an issue with quite a few users. Here is the old thread I posted to: #91537: Picture Uploading Hanging On Configuration Again

This is an 'intermittent problem' across all browsers, Windows 7 and 8 and multilple computers in different locations. Sometimes it works, sometimes it doesn't.

Try this:

1. Create a post in any Category, just make the post text, use some html in the post like h2 for example, then publish. It works and looks just fine. Log off.

2. Login and go back and try to edit the post by adding an image in the text area. This is when the Configuration Screen comes up for me.

I've uploaded the access info also. I'm wondering if it is in the settings.. What we are trying to do with this blog is have a simple 'one-way' blog. A single blogger posting, that's all. No team blogging, no commenting. Will you check the settings and make sure I have it setup to accomplish this?

Thank you for your continued support.

Marc
Hi Support, I have the same exact issue described here on my site too. Was there any solution for it?
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Tuesday, 05 August 2014 17:08
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Hello David,

I have tried to click on media manager of Easyblog, it seems like work fine for me without hang at configuration part.
If the issues still persists, can you provide us with your Joomla backend and FTP access so we can check on this?
Because i hitting this when i trying to access in your backend.

Error
You do not have access to the administrator section of this site.


I have accidentally delete your media folder from media manager, once you provide us with your FTP access so i will recreate back the media folder in your site. I'm really apologize of this.
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Tuesday, 05 August 2014 18:19
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Don't worry about the media manager folder.
Just try posting a blog with image using the media manager and see what happens. Even when an image has been uploaded and displayed in draft, it doesnt show once posted. It just shows the location of file in text
At this stage, not keen to allow admin/ftp access.
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Tuesday, 05 August 2014 20:11
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Hello David,

I tried to post a new test blog post and it does include the image in my post as you can see here, http://www.sgconnect.sg/Blog/test-1.html . Not really sure how to reproduce this issue?
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Wednesday, 06 August 2014 00:02
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This is strange.
So I also can post with the new Support account which I've also assigned admin and it still works but cant post images using my own admin account. I tried different browsers too, so there is an issue with the user account profile for uploading.
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Wednesday, 06 August 2014 11:56
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I can see the images get uploaded into the correct folders through the back-end on my account, its just now displaying them on the actual blog page.
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Wednesday, 06 August 2014 13:02
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Hello David,

Can you provide us with the account that is having issues?
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Wednesday, 06 August 2014 13:09
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sure, see attached
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Wednesday, 06 August 2014 13:13
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Hello David,

For some reasons it looks like your site has magic_quotes_gpc enabled because the behavior does seem like the quotes are being escaped with a backslash (\). Can you try turning off magic_quotes_gpc and see if you still hit similar issues?
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Wednesday, 06 August 2014 15:50
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This is Joomla though, so magic_quotes_gpc have to be on.
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Wednesday, 06 August 2014 16:43
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Hello David,

Sorry for late reply to this,
Can you try disable the frontend and backend magic_quotes_gpc from server as well?
because Joomla 3.x requires that magic_quotes_gpc to be disabled as stated in their requirements at http://www.joomla.org/technical-requirements.html . You need to contact your hosting provider to have this option disabled.
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Wednesday, 06 August 2014 22:53
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