Upgraded to latest Easy Social - Cannot add new tags in Easy Discuss - ??Connected??
By Jason Wells on Friday, 23 February 2018
Posted in Technical Issues
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Today updated EasySocial to latest.

Tried to add new tags in easy discuss

Browser circle rotated, no pop up page appeared and stayed on the same page.

Tried to change the view of how many tags were showing but would not change when I select 50, all.

I cleared completely 2 different browsers, turn pc on and off and still no change.
Hey Jason,

It looks like EasyDiscuss wasn't updated correctly or there is some cache on the site because the script files are missing, http://take.ms/7sU44

Is it possible for you to re-installing EasyDiscuss again by uploading the launcher package via Extensions Manager and proceed with the installation steps? If you want, we could do this for you as well.

NOTE: By re-installing, the data will remain intact but if you had any modifications of the core or theme files, it could be overwritten.
Mark
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Saturday, 24 February 2018 02:14
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Thanks a lot.

Please go ahead and make the changes please. No idea why it hasnt updated properly.

I have a payplans installation that is about to expire. I see you are about to release an update. If I renew in the next month will it be valid for the new update? Release date?
Jason Wells
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Saturday, 24 February 2018 03:30
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Ok I have reinstalled Easy Discuss. Thanks for the help.
Jason Wells
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Saturday, 24 February 2018 17:52
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You are most welcome Jason, glad that your issue is resolved now.
Mark
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Sunday, 25 February 2018 21:34
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