By Steven Koontz on Thursday, 17 July 2014
Posted in Technical Issues
Replies 5
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Hi,

Just went directly from 1.2.14 to 1.2.19 after installing from the launcher, and now the last 5 months of activity is gone from the stream when viewed as a guest. If you are logged in, all the stream items appear fine, but the general public cannot see any of the recent activity.

I am suspecting a privacy setting but can't seem to figure out what's going on, since I didn't change any settings. Any help would be appreciated.
Hi Steven,

You are welcome

how have you "manually updated the privacy value"? It would be nice to fix things like this without having to bother the support team.


I actually run a SQL update statement to reset the privacy value in EasySocial stream table. Below is the sql statement I executed.


update `jos_social_stream` set `access` = 0 where `context_type` like 'jreview%' and `ispublic` = 1;


Previously the value in access column was set to '10' ( 10 means 'registered user' ). This is because the maintenance script retrieve the privacy value from your privacy rule 'core.view' ( which currently set to 'registered user' at your site ).

After update the access value to 0 ( 0 means 'public' ), your Jreview stream items are now visible to everyone including your guest

Again, the above SQL will only update JReview stream items

Hope this help and have a nice day
Sam
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Friday, 18 July 2014 11:19
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Hello Steven,

I am sorry for the late reply.
I have made a test post on your site and it is working correctly. Here my screenshot: http://screencast.com/t/HuEnW24S . I also have check your issue "now the last 5 months of activity is gone from the stream when viewed as a guest" I believe it is because all of the stream is JReview and maybe there is some issue with the JReview privacy. Can I have your permission to create a entry on JReview to test this issue?

Please be advise.
Thanks.
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Thursday, 17 July 2014 13:12
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Sure that would be great, try adding a photo to the listing I have indicated in Site Details -> Optional Information

I could also raise the issue in the Jreviews forum if you prefer.
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Thursday, 17 July 2014 18:42
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Hi Steven Koontz,

I am sorry for the delay of this reply.

Regarding your issue, I've checked your site and look like the privacy for these JReview stream item wasn't updated correctly during the EasySocial 1.2.19 upgrade. I've manually updated the privacy value and now your JReview stream should be visible to your guest

Please verify again
Hope this help and have a nice day
Sam
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Friday, 18 July 2014 10:56
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Great! Thanks! Now if I may ask, how have you "manually updated the privacy value"? It would be nice to fix things like this without having to bother the support team.
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Friday, 18 July 2014 11:03
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