I have the same problem. After this error i went to http://stackideas.com/dashboard
I downloaded the new launcher via Directory but it also failed wit an new error.

It says: Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.

Thank you so much for all your help Arlex I really appreciate it.

Anders

Hello Anders,

You're welcome.
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hello Joey ,

Can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.

Hello Arlex,

I've got the same problem :/

Yann

Hello Yann,

Kindly please start a new thread in our forums and include your site's access and FTP access

Oh no i have the same issue...install stopped at 20% and gets stuck there ....

could you help me?

ta
-a

Hello Alfonso,

I have updated EasySocial to the latest version for you on the site. The problem that you are having is because the file copying process on your hosting environment is extremely slow

Thank you Mark, yes i have noticed, it has been a few days that is a bit slow..maybe time to switch...

(suggestions..?)

Actually, i just noticed that by clicking my Dashboard button from the easysocial bar, i get an error message..

"An error has occurred while processing your request.
You may not be able to visit this page because of:
an out-of-date bookmark/favourite
a mistyped address
a search engine that has an out-of-date listing for this site
you have no access to this page
"
it was working before the update..?

thanks again.

-a

Hello Alfonso,

Yep, it's definitely worth considering to stay away from your current web host I have tried to access your site but when I clicked on the dashboard icon, I wasn't able to reproduce the errors that you mentioned. Can you please advise?

Hi Mark,
it seems to work fine today..very weird, maybe my hosting is going a bit "funny"..

thank you.

-a

hello Alfonso Sicili,

You're welcome, glad to heard your issues resolved.
I will mark this thread as resolved and lock it to avoid any confusions in the future, but if you need any help please feel free to start a new thread in our forums.