Upgrade-Switch between Membership types and member info does not migrate
By Jason Wells on Tuesday, 20 February 2018
Posted in Technical Issues
Replies 5
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Workflow

I have 2 profile types (Basic & Premium) membership and 2 workflows (Basic & Premium).

A user joins the site and defaults as Basic, they then select to upgrade to a Premium membership by clicking a link, go to a select plan page, pay, then return to profile as a Premium member.

Payment is made via payplans using Braintree.

I have confirmed that a user can upgrade from Basic to Premium and their membership badge changes.

Issue

When they upgrade from Basic to Premium all their profile information is lost including the mandatory information they entered when joining (except name which takes their old First Name - Jason Last Name - Wells and puts it together into First Name as Jason Wells)
Hello,

We already fixed issue related to previous data migration when user profile upgraded to new one.
You are using older version of easysocial profile type app, Please upgrade ES profile type app from app store.

Please take a look again on this issue and update me.
Manisha Ranawat
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Tuesday, 20 February 2018 19:28
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Where do I find this? URL please.
Jason Wells
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Tuesday, 20 February 2018 20:41
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Hey Jason,

You may find it under PayPlans > Apps > Visit App Store and search for the app "easysocial profile type" .
Mark
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Tuesday, 20 February 2018 20:55
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Ok. I found the upgrade required. I will test and check that the issue is resolved. Thanks a lot.
Jason Wells
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Tuesday, 20 February 2018 21:07
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You are most welcome Jason
Mark
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Tuesday, 20 February 2018 21:37
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