Upgrade Problems
By charles on Thursday, 20 March 2014
Posted in General Issues
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when I try to upgrade my version of Easysocial I get the following error:

We are sorry, it looks like we hit some road block when trying to upgrade your plan.


Can you tell me whats the problem is and why I am getting this error?


Thanks
Hello Charles,

Can you please write to us at https://crm.stackideas.com so that we can check into this?
Mark
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Thursday, 20 March 2014 15:50
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Mark,

I submitted a support ticket yesterday...but let me just ask you this...

When you upgrade from one plan to another Subscription Plan does your subscription starts after your current plan ends or does it start the moment you purchase the new plan?

I have 2 months left on my current plan but I would like to upgrade it now without losing 2 months... So can you tell how would this work...? Because I don't want to have two open subscription plans on the same account working or activated at the same time...

Thanks


PS good job on the new release of Easy Social 1.2
charles
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Thursday, 20 March 2014 21:57
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Mark,

just want to follow up on my earlier post... I got an reply from my support ticket and Andrew answered all my questions and I have purchased the upgrade or updated my subscription just a moment ago.

Please thank Andrew again for me, for his help and quick reply.


Charles
charles
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Thursday, 20 March 2014 22:24
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Hello charles,

Sure, Thanks for updating and I am glad that your issues are resolved now
Mark
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Thursday, 20 March 2014 22:59
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