By Mohammad Dourou on Thursday, 07 June 2018
Posted in General Issues
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We are using the "Assign Plan" app, so when a plan expires it creates a free plan. See screenshot: http://prntscr.com/jrt1gl

Also, if a person upgrades their plan, it expires the old one and create a new plan. So now when a user upgrades a plan, the "Assign Plan" app will create a free plan and also gets the upgraded plan, totalling 2 plans.

How can we stop Assign Plan from creating a free plan while upgrading a subscription?
Hello,

Assign plan app will assign plan on the basis of subscription whether it is new purchase or upgrade.

How can we stop Assign Plan from creating a free plan while upgrading a subscription?
If you don't want to assign plan when user upgrade then it will requires changes in existing code.
If you want us to this customization then send us detailed quotation request at support@stackideas.com OR https://crm.stackideas.com and select "Customizations" .

Let me know if you have any query.
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Thursday, 07 June 2018 10:51
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