upgrade komento from 1.7.2 to 1.7.3 gives me some administrator white screens...
By cbais on Monday, 20 January 2014
Posted in General Issues
Replies 6
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After upgrading Komento from 1.7.2 to 1.7.3, some administrator pages of komento do not work anymore...

the dashboard looks ok. However:

on the 'configuration' tab, the layout is wrong and cannot press anything (see attached screenshot)
the 'comments' list gives me a white screen (blanc)
the 'reported comments' give me also a white screen (blanc)
The 'subcribers' give me also a white screen (blanc)

The rest of Komento in the backend is working fine....

I did try to reinstall komento, but that did not make a difference...
also cleared all caching. did not make a differce either

for the rest is the site working on:
joomla 3.2.1
hdwmediashare 1.1.13
easysocial 1.1.4
easyblog (not latest version, but version before current version. Have disabled Easyblog for the time being cause not in use yet)
Komento 1.7.3

On the frontend everything appears to be working fine.
Hello,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Monday, 20 January 2014 23:51
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I added it to the start topic ;-)

there is one thing that also comes into my mind: I have not checked Komento after I switched template.

Last week I also switched from a Rockettheme template, to a YooTheme template. Dont know of this is important to know in the progress.

next to this: I have also updated all other stackideas components after I created this forum topic. So easyblog and discuss are also runing latest versions now.
cbais
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Tuesday, 21 January 2014 00:07
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Hello,

It looks like you are missing a plugin file.



Warning: require_once(/home/hspot/domains/hobbyspotters.nl/public_html/components/com_fwgallery/helpers/helper.php) [function.require-once]: failed to open stream: No such file or directory in /home/hspot/domains/hobbyspotters.nl/public_html/components/com_komento/komento_plugins/com_fwgallery.php on line 12



Fatal error: require_once() [function.require]: Failed opening required '/home/hspot/domains/hobbyspotters.nl/public_html/components/com_fwgallery/helpers/helper.php' (include_path='.:/usr/local/lib/php') in /home/hspot/domains/hobbyspotters.nl/public_html/components/com_komento/komento_plugins/com_fwgallery.php on line 12


Did you manually copy it there earlier?
Mark
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Tuesday, 21 January 2014 00:21
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Well...Not that I know off...

I did use fw gallery and also the plugin to integrate it with komento, before I started to Use HWD Mediashare. I completly removed jw gallery some time ago....

maybe this is something I forgot, although I cannot really find a fw gallery plugin. In the integrations tab of komoento it is not mentioned either.
cbais
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Tuesday, 21 January 2014 02:09
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I think I have found the problem.

I reinstalled only the plugin for fw gallery again and I could see the comments again in the backend. There are still comments on non-excisting pictures in fw gallery (i removed that component as mentioned before)...

I am out of time today, but will try to remove the comments on the non-existing component and uninstall the fw plugin again and see what happens then....maybe later this evening or else tomorrow. WIll get back on this issue!

thanks so far!
cbais
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Tuesday, 21 January 2014 03:44
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Hello cbais,

Not a problem at all Let me know how this goes
Mark
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Tuesday, 21 January 2014 10:55
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