Upgrade issue
By Peter Ashford on Thursday, 13 August 2015
Posted in Installation Issues
Replies 18
Likes 0
Views 1K
Votes 0
Hello,

Easyblog Version 3.9.24862
Using the com_easyblog_full_pro_5.0.20_joomla3.0.zip file to upgrade via joomla installer.

I am upgrading to your latest version of Easyblog today on my DEV site and the install goes well (pre-reqs passed, etc...) and I can see it show success on everything until it gets to 45% on the Post Installation Cleanup section and hangs at initializing. I leave it there for ages and it does nothing.

Looking through the forums, it seems lots of other people have had the same problem and you have been fixing people's sites. As this is a DEV site (local to me), can you please let me know what you are doing to fix this?

Also, this installation has destroyed my Joomla site! Now a blank white page that displays no errors after turning logging on. If I re-install 3.9, it fixes it. Something isn't right with this upgrade package.


thanks Pete
Peter Ashford wrote:

Hello,

Easyblog Version 3.9.24862
Using the com_easyblog_full_pro_5.0.20_joomla3.0.zip file to upgrade via joomla installer.

I am upgrading to your latest version of Easyblog today on my DEV site and the install goes well (pre-reqs passed, etc...) and I can see it show success on everything until it gets to 45% on the Post Installation Cleanup section and hangs at initializing. I leave it there for ages and it does nothing.

Looking through the forums, it seems lots of other people have had the same problem and you have been fixing people's sites. As this is a DEV site (local to me), can you please let me know what you are doing to fix this?

Also, this installation has destroyed my Joomla site! Now a blank white page that displays no errors after turning logging on. If I re-install 3.9, it fixes it. Something isn't right with this upgrade package.


thanks Pete


Same issues here, administrator went blank, site and backend was inaccessible. I have unlimited sites running easyblog. Please provide fix to problem instead of asking for ftp for many sites.
Cheryl Sherwood
·
Thursday, 13 August 2015 03:22
·
0 Likes
·
0 Votes
·
0 Comments
·
Ok I fixed the issue. This is it.
Do a clean install of easyblog
Step 1 - Uninstall current versions of Easyblog
Go to Extensions Manager>>On the left hand side click Manage>>A listing comes up, in the search bar type in easyblog, select all and click uninstall (Make sure easyblog admin is deleted too)

Step 2 - Install easyblog 5.0.20
Extensions>>Choose File to Upload>>Follow instructions


Hope this helps.
Cheryl Sherwood
·
Thursday, 13 August 2015 05:04
·
0 Likes
·
0 Votes
·
0 Comments
·
same problem for me.
I have uninstal all component. Install "com_easyblog_full_pro_5.0.20_joomla3.0" but nothing.
when installation is on 45 % inizializing post installation cleanup all is blocked.
What i need to do?
thx
Dario
·
Thursday, 13 August 2015 05:23
·
0 Likes
·
0 Votes
·
0 Comments
·
thanks for the update Cheryl.

I already tried that on my dev site and still get the dreaded hang at 45% :-(
Peter Ashford
·
Thursday, 13 August 2015 05:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Have you tried changing the max upload size in php.ini?
Cheryl Sherwood
·
Thursday, 13 August 2015 05:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Cheryl,

I am sorry for the delay of this reply due to the different timezone here in our country. It seems like you have fixed the issue on your site. There are numbers of reason why the installation could go wrong. Most of the time is because of the file permission issue or the required value inside php.ini is too low. Nevertheless glad that your issue has been resolved now.

Hi Peter and Dario,

You can try to check my suggestion above and see if one of them is not meeting the correct requirement to install easyblog 5.
Ezrul Fazwan
·
Thursday, 13 August 2015 11:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi And thx for your reply.
My max file upload is set To 48M

Dario

during The installation all required was Green so i Think that all was ok.
Dario
·
Thursday, 13 August 2015 13:50
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for the replies for everyone.

My php is set to 128M.

My permissions for Joomla are correct and all writeable.

When I run the upgrade, Easyblog confirms my site meets all requirements.

Any other ideas? Any logs you need?

thanks
Pete
Peter Ashford
·
Thursday, 13 August 2015 14:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey guys,

I am really sorry that delay of this reply,

I would personally prefer that you start a new thread instead and provide us with your Joomla backend and FTP access so we can help you check on this?
Arlex Wong
·
Thursday, 13 August 2015 23:28
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

I already did create this post last night....

My box is local (dev) so cannot give you access. What would you be doing if you logged on?? Thanks pete
Peter Ashford
·
Thursday, 13 August 2015 23:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Peter,

Can you try this reference link solution and see how it goes?
http://stackideas.com/forums/upgrade-to-5-fails-stuck-on-45#reply-216613
Arlex Wong
·
Friday, 14 August 2015 00:07
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Arlex,

That worked! Thank you for your help.

Is it not worth getting that fix into the installer??

thanks

Pete
Peter Ashford
·
Friday, 14 August 2015 04:35
·
0 Likes
·
0 Votes
·
0 Comments
·
hey Peter,

I am really sorry for the delay of this reply as we are currently having a Joomla conference here in Malaysia and most of the team are involved in the preparation.

You're welcome. By the way, this issue already solved in latest version of Easyblog 5.0.21.
Arlex Wong
·
Sunday, 16 August 2015 13:34
·
0 Likes
·
0 Votes
·
0 Comments
·
No, sadly it isn't fixed in 5.0.21. And running those SQL fixes isn't helping either. =(
I have also disabled and content plugins as suggested in another thread. Uggh... Must be something else bumping heads on my site then. Errrr!
EveryWishEveryStar
·
Monday, 17 August 2015 11:45
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

Can you start a new thread regarding with your installation issue and provide us with your Joomla backend, PHPMYADMIN and FTP access so we can help you check on this?
Arlex Wong
·
Monday, 17 August 2015 12:47
·
0 Likes
·
0 Votes
·
0 Comments
·
I can't, I don't have a developer subscription, and my problem is not on my main domain here.

I have EB on 3 accounts. My main, I have not tried to update yet.
It uploaded fine to one of my other domains. But not on the third small domain.
I just have to find out what it is bumping heads with. I will play with it more today and see.
EveryWishEveryStar
·
Tuesday, 18 August 2015 04:23
·
0 Likes
·
0 Votes
·
0 Comments
·
UPDATE: Even though it got stuck at 45% still... I was able to exit installation, and it shows that it is up to date with the latest version! Don't know why it stuck, but I guess the SQL worked for the most part.

Thanks for the help/concern Arlex! =)
EveryWishEveryStar
·
Tuesday, 18 August 2015 04:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

Hm. Not really sure what is happening with the installation on your site since we do not have direct access into it. In case there are some issue on the site you can try to rerun the maintenance script and database script and see if the issue will resolve.
Ezrul Fazwan
·
Tuesday, 18 August 2015 12:16
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post