Upgrade Help
By Michael Mizzi on Thursday, 28 August 2014
Posted in Installation Issues
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I spoke to Ahmad he was going to do the upgrade for me . Right now Easy Social is disabled I want to give it another go so could you please reinstall and send me an email when you plan on doing the install so I can make sure there are no issues with the website after . Please do not activate it as I will do this .

Cheers
Mick
Hi Mick,

Thank you for contacting us. Hey, it would be my pleasure to assist you with the installation.

I've tried to log in to your site using your credentials provided but somehow I was thrown to this error http://screencast.com/t/QGk7jYbi

Am I missing something?
Ahmad Justin
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Thursday, 28 August 2014 17:03
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Sorry the details I gave were ftp no Admin I have added a user for site admin
Michael Mizzi
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Thursday, 28 August 2014 17:35
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Hello Michael,

I am sorry but Im unable to connect to your FTP. Can you provide us with the correct FTP login credential so that we can help you update EasySocial to the latest.


Response:	530 Login incorrect.

Error:	Critical error

Error:	Could not connect to server

By the way, if you have done any modification to the EasySocial component, it is best for you to back it up first before we update EasySocial to the latest since the latest file will override the older file of EasySocial.

Please be advise.
Thanks.
Yasser Ibrahim
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Thursday, 28 August 2014 18:52
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