By Thomas Schättin on Wednesday, 26 April 2017
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Hello
I am trying to update EasySocial from 2.0.14 to 2.0.16 without success.
If i try it over the network, there is a fault about api and site adress (picture 1).
If i try it with upload the package ther is a error message about query.zip (picture 2).

the adress is test.boatbook.ch, This is just to test it bevor load it on the running site http://www.boatbook.ch.
Hi there,

It seems that you are using test/staging site, and you have to use "Full package" installation in order for it to be successful. Maybe you can to stackideas.com/dashboard and download those full package installer then manually install them by going to Backend>Extension>Manage>Install

If problem still, can you provide us with your Backend and FTP access credentials for further check on this issues? Please advice
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Wednesday, 26 April 2017 18:22
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