i temporarily disable easyblog via FTP and my site runs again... however, since 90% of our site runs on easyblog, 90% of it is not accessible.

i have included the site details in with this reply.

i will need your IP to include in the whitelist.

i have several layers of security

Hey Charles,

I am really sorry for the delay of this reply as it is a weekend for us here.

That was strange, because when you upload the launcher through in your backend installer, it didn't copy the file from our server to your site.

May i know how you temporarily disable easyblog via FTP?

Also can you request with your webhosting provide to help you increase this few php value?
max_execution_time -> 500
max_input_time -> 300

Keep us updated then.

Hi Arlex,

to disable easyblog via FTP, i simply renamed the component.

i have sent a request to our host to increase php value.

Hey Charles,

Sure, please let us know once that is updated so that we can check on your issues.

Hi Mark and Arlex.

The host has updated my request and has upgraded the request to:

max_execution_time -> 500
max_input_time -> 300

Hey Charles,

I am really sorry that delay of this reply,

For some reason when I trying to upload the installer through in your Joomla backend installer page, but i hitting this blocked issue :

Perhaps you need to unblock my current IP address : 210.195.137.241

Also I also noticed all the Joomla button is not function from your backend, can you revert back all to your original folder? Because it seems like your Joomla site messed up.

Hi Arlex. I have added your IP to the whitelist.

Hi Arlex. You might want to log-out and log-in again for the IP whitelist to work in the back-end admin section.

Hey Charles,

Thanks for getting back to us quickly, something is strange on your site, may i know previously when you update next version in Easyblog, it work fine without any issue?

By the way, I have manually updated all the latest file in your site, can you give it a check is it everything look fine now?