By Nicolas OLIVIER on Thursday, 24 February 2022
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Hi,
On a J3.10.6, we have try to upgrade from a very recent K3.1.6 to 4.0.2 with very little database (10 comments maybe ?).
After 20 min it stuck on Initializing Database Synchronization and the BO show a us a wonderfull 0 Class 'FH' not found

What is the next best move ? Of course we have backup and can reverse back but if you have some ideas to finish this nicely...
Hello Nicolas,

Can you provide us your backend and FTP access so that we could troubleshoot the installation issue directly on your site?
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Thursday, 24 February 2022 10:37
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I have exactly the same problem with the update from 3.1.6 to 4.02. (joomla 3.10.6). Is there a solution?
Best regards
Horst
HHS
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Monday, 28 February 2022 08:51
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Hi Horst,

You may want to create a new thread with the access details to your site so that we could troubleshoot it.
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Monday, 28 February 2022 10:06
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I also am having this exact same problem. I will open a new ticket about it.

Thanks, Sean
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Thursday, 14 April 2022 01:34
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Thank you, Sean.
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Thursday, 14 April 2022 09:14
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I also am having this exact same problem in new install komento on Joomla4!

when open console log i see this error:

500 Internal Server Error
website.domain/administrator/index.php?option=com_komento&ajax=1&controller=install&task=sync
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Friday, 15 April 2022 00:02
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Hello amin,

Please create a new thread for your issue. Thank you.
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Friday, 15 April 2022 09:14
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