By Robert Jennings on Friday, 08 February 2019
Posted in General
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Hey guys,

I am trying to update EasySocial but keep returning a 404 Category Not Found error. As a result of this error, here is the testing process I went through in order determine if the issue is on our end or in relation to the installation package.

1. Attempted to install EasySocial through Joomla Install Manager - FAILED with 404 Category Not Found error (see attached image)
2. Attempted to install Komento - Full Package - FAILED with 404 Category Not Found error
3. Attempted to install EasyArticles - Full Package - FAILED with 404 Category Not Found error
4. Attempted to install other Component packages for comparison: (see attached images)
- Akeeba Back-Up --> SUCCESSFUL install
- JCE Editor --> SUCCESSFUL install

Not sure what is up - hoping you guys have a quick and easy fix for this

Jeanette
Hi Robert,

Hm, that's weird . May I know if you trying to perform a clean installation or updating existing Stack Ideas component on your site? If you can provide us with your Joomla backend and FTP access that could be a great help for us to identifying the issue here.

Please advise.
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Friday, 08 February 2019 11:19
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This issue was on our end and related to server settings/updates.
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Wednesday, 27 March 2019 22:00
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Thanks for updating us on this Robert and I am glad that the issue is resolved for you now.
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Wednesday, 27 March 2019 22:05
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