By Adrian on Friday, 21 December 2018
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Hi! I am having trouble finding documentation on uploading Payplans 3.6.0 to current! The backend of Payplans also is having an error, probably because they're now on PHP7 and J!3.9.1. Any help would be appreciated as the site owners have been without functionality for almost a week, reporting it just today. Thank you!
Hey Adrian,

I've already helped to update payplans to version 3.7.1 at your site.
Please take a look on this issue again and let me know if any issue persist.
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Friday, 21 December 2018 16:31
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Hey Adrian,

Payplans backend issue is coming because joomla 3.9 version, we already released this with PayPlans 3.7.1 , so it need to be upgrade on your site.

Please take full backup of your site before proceeding to upgrade at your site.
Once backup done let me know , so i'll help you to update payplans at your site.

Update us.
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Friday, 21 December 2018 15:52
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Oh, yes, I have already downloaded the latest backup files so I believe it is ready to be updated...! Thanks.
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Friday, 21 December 2018 16:07
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Thank you! Seems to work great. Awesome...! Will let you know if I find any issues!
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Friday, 21 December 2018 16:42
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Hey Adrian,

Your most welcome. It sounds good that your issue has been resolved now.
Keep us update if you will face any issue.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 21 December 2018 16:49
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Hi there,
Great component, awesome support!

So, it looks like I'm getting an error when I go to "Rebuild Stats" on the Analytics page now that everything's updated:

AJAX Loading Error
HTTP Status: 0
XHR Ready State:

It shows up in a pop-up when it tries to go through that process.
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Friday, 21 December 2018 16:51
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Hey Adrian,

Let me know if anything changed recently on server or you have deleted any entity on site.
Update me.
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Friday, 21 December 2018 17:22
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