By Johnny on Monday, 20 July 2015
Posted in Technical Issues
Replies 9
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Views 709
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I have tried twice to update from EB version 3.9.19775 to version 3.9.24862

However on both occasions it has crashed with an error message similar to the one below;

Warning: require_once(.../public_html/media/foundry/3.1/joomla/framework.php) [function.require-once]: failed to open stream: No such file or directory in /.../public_html/components/com_easyblog/constants.php on line 228


Luckily I have a backup so was able to restore on both occasions. What is thie isue? I have seen this mentioned on another post as well so it's not just me.

Unable to provide ftp as site is localhost

Thanks
J
Hey Johnny,

How are you updating? You shouldn't use the "update" feature within EasyBlog. Instead, you should install it via Joomla's Extension Manager instead.
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Monday, 20 July 2015 23:35
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I am using the update feature within EasyBlog. Why is it there if I shouldn't be using it? Working at this all day
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Monday, 20 July 2015 23:42
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Hey Johnny,

Since 3.9.x, we can't "hide" the button as these files are already on the site
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Monday, 20 July 2015 23:50
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When I look at it via Joomla's Extension Manager it says

There are no updates available at the moment. Please check again later.


Cleared cache, logged in/out.
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Monday, 20 July 2015 23:53
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Hey Johnny,

You actually need to upload the zip file which you downloaded from our site earlier. Do you have the latest 3.9.x ?
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Monday, 20 July 2015 23:57
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No I don't have it
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Tuesday, 21 July 2015 00:01
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Please provide us your email address and we'll send it over to you. You need to use this installer to upgrade EasyBlog
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Tuesday, 21 July 2015 00:05
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Attached - thanks
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Tuesday, 21 July 2015 00:11
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Done, sent
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Tuesday, 21 July 2015 00:25
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