By Richard Hughes on Sunday, 26 July 2015
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I gather (unfortunately too late) that their is an issue with the updater and i have lost one new site totally because i didnt back it up before updating. another fortunately was recovered as i didnt realise it was Easyblog that had broken the first one - lesson learned and many hours wasted.

how should i go about updating the site to get this sorted ? which file do i download and is it ok to just install over the top ?
Hey Richard,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know is it upgrade from 3.9 version? If yes, you should download the launcher installer from http://stackideas.com/dashboard then install through Joomla installer.

If the issue still persists, can you provide us with your Joomla backend and FTP access so we can help you on this?
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Sunday, 26 July 2015 10:43
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