Hey Katie,

Are you referring this thread https://stackideas.com/forums/url-being-stripped-when-sent-from-email ?

If yes, I've checked on your site, the current latest Easysocial version already included this fix.

And I checked further on this, it seems like this 3rd party plugin 'LiteSpeed Cache Plugin' caused this issue.

From what i see, this plugin cached the login page all the HTML content which included this line of code determine for the redirection URL http://take.ms/oCkgF , once it cached it on the server, so it will always redirect to the same page.

I've temporary disable this plugin on your site, can you give it a check again is it work fine now?

Also can you please consult with this 3rd party plugin 'LiteSpeed Cache Plugin' provider and see whether there got a way to exclude certain page do not cache the HTML content to prevent all these issue?