By Randall McCallum on Friday, 25 January 2019
Posted in Technical Issues
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I updated my sites to EasySocial 3.0.1 yesterday and found that I am getting 404 error issues when accessing pages, and also no content at all on the stream. I noticed there are issues so is there a fix or updated at this time to fix these issues?
Hi there,

Those steps you are applying should be correct. I checked your site and seems to works fine now. Can you update us whether you still hitting those issues?
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Monday, 25 February 2019 11:12
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Hello Randall,

Can you try run these queries and see how it goes:

ALTER TABLE `#__social_ads` ADD `start_date` datetime NOT NULL;
ALTER TABLE `#__social_ads` ADD `end_date` datetime NOT NULL;

*Replace #_ with your table prefix.
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Friday, 25 January 2019 11:05
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I am still trying to get the ftp setup fixed properly so I can enter the ftp info. I will try the queries. Thanks Nick
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Friday, 25 January 2019 23:16
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Hey Randall,

Sure, please update us once you run these queries
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Saturday, 26 January 2019 00:07
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Not sure if I am doing this right. The results are below.

I found this information to find my database prefix.

Using Configuration.php (Requires Access to the Site Root)
Go to the document root and find the configuration.php file.
Open the file in a text editor.
Search for the word dbprefix.
You'll see the line var $dbprefix = 'value'. The value you see here (for example, jos_) is your database prefix.

I ran these queries.

ALTER TABLE `josha_social_ads` ADD `start_date` datetime NOT NULL;
ALTER TABLE `josha_social_ads` ADD `end_date` datetime NOT NULL;

*Replace #_ with your table prefix.


Not sure what to do now?

Randall
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Monday, 25 February 2019 10:49
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Thank you so much Abdul,

I updated to the latest version so maybe that fixed the issues. I didn't check after but it most likely fixed the issues.


Randall
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Monday, 25 February 2019 11:57
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Monday, 25 February 2019 12:00
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