By christian on Tuesday, 29 January 2019
Posted in Technical Issues
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Hello, I wanted to update, I have this message (see photo), impossible to update? Christian

Bonjour, j'ai voulu faire la mise à jour, j'ai ce message (voir photo), impossible de faire la mise à jour? Christian
Hey there,

Actually, this is a known issue for it when you try to update EasySocial via the single click updater.

For a temporary fix, you can download the latest launcher or full installer from your dashboard and upload it at Backend > Extensions > Manage > Install.

You can check it out here. https://stackideas.com/forums/important-announcement-for-easysocial-3-0-2-update

OR can we have the permission to update the Easysocial for you? If yes, do perform a full backup on your site before we update it for you.
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Wednesday, 30 January 2019 10:38
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Hello, by updating by Backend > Extensions > Manage > Install, it keeps everything I did? it does not destroy anything?

Bonjour, en faisant la mise à jour par Backend > Extensions > Manage > Install, ça garde tout ce que j'ai fait? ça ne détruit rien?
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Wednesday, 30 January 2019 16:19
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Hey there,

Hello, by updating by Backend > Extensions > Manage > Install, it keeps everything I did? it does not destroy anything?


No, it won't destroy anything but it will override back your customization if you have any of it.

This means that if you have any customization on your site, you need to backup your site first so that you can paste it back your customization to your updated site.

OR can we have the permission to update the Easysocial for you? If yes, do perform a full backup on your site before we update it for you.
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Wednesday, 30 January 2019 16:49
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Hello, I did the update. Thank you
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Monday, 04 February 2019 17:31
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Hey Christian,

Thank you for updating us on this. It sounds good that your issue is resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Monday, 04 February 2019 18:10
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