By Gene Teigland on Wednesday, 01 June 2016
Posted in Technical Issues
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So I updated EasySocial but I still get an error that it needs to be updated. Even more weird is that the installed version numer (1.4.3) is new then the most current version (1.4.10)
See screenshot:

http://www.awesomescreenshot.com/image/1291164/eba1057f8dfb5b3bdf34859460debcf9

Thanks.
Hey Gene,

Not entirely sure how did you upgrade but you can't actually jump from 1.4.3 to 1.4.10 without downloading the new launcher from http://stackideas.com/dashboard

I have downloaded the new launcher and upgraded your instance of EasySocial to 1.4.10. Can you give this a try again?
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Wednesday, 01 June 2016 22:48
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Hello Gene,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
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Wednesday, 01 June 2016 12:46
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sure. But i dont see a private area on this thread to give that to you. Usually there is one but don't see it on this one.
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Wednesday, 01 June 2016 20:08
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Hey Gene,

You can just include your site's access once at http://stackideas.com/dashboard/site
By doing this, you do not have to keep adding them in your replies and it will be quicker for support to have a look at your issue. Thanks.
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Wednesday, 01 June 2016 20:23
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ok done thanks
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Wednesday, 01 June 2016 20:45
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