Hello Eduard,

Yes, you're right, we could not access in your Joomla backend and FTP access Could you mind you check that username and password is it provided correctly? So we're waiting for your hosting provider to permission the access, so we can help you fix it as soon as possible.


Best Regards
Arlex

Hi, the usernames and paswords its correct, the problem is the hosting provider blocks all acces outside the Hispanic region.

Right now I am not in my house and I can not get in touch with the hosting provider for giving access to your IP. Could use proxy of spain to try to jump safety? or if you tell me if it is possible that files should I edit... I want to solve this issue as soon as possible.

Sorry for the inconvenience, best regards.

Hello Eduard,

We need to verify what is the error first. Can you turn Error Reporting to Maximum to see what is the error? Please advise.

ok, i change the error reporting in back end server to maximum level now

Hello Eduard

Please replace the following file

JOOMLA/administrator/components/com_easyblog/tables/table.php

with the one I attached. If the issue still exist, we do need your backend and FTP access to check this out. Hope this helps.

Thanks!

Hi, i replaced for the attached and the problem persists, can give me your IP address to enable FTP and backend access?

thanks best regards!

Hello Eduard,

This is my IP address: 175.142.135.86.

Best Regards,
Nick.

Done, try now

best regards!

Hello Eduard,

I've fixed it for you. Please have a look.

Works fine!, thanks for as usual fast support.

Best regards, Eduard.

Hello Eduard,

You're welcome.