Update failed Easyblog - site not reachable anymore.
By Michael Christ on Wednesday, 27 December 2017
Posted in Installation Issues
Replies 16
Likes 0
Views 0.9K
Votes 0
Dear Support Team,
we tried to update easyblog, but it failed and our Site is not reachable anymore. It shows:

Warning: require_once(/kunden/382991_84381/webseiten/tauchertraumcom/administrator/components/com_easyblog/includes/checkenvironment/checkenvironment.php): failed to open stream: No such file or directory in /kunden/382991_84381/webseiten/tauchertraumcom/administrator/components/com_easyblog/includes/easyblog.php on line 529

Fatal error: require_once(): Failed opening required '/kunden/382991_84381/webseiten/tauchertraumcom/administrator/components/com_easyblog/includes/checkenvironment/checkenvironment.php' (include_path='/kunden/382991_84381/webseiten/tauchertraumcom/plugins/system/shlib/shl_packages//ZendFramework-1.11.7-minimal/library:.:/usr/local/lib/php') in /kunden/382991_84381/webseiten/tauchertraumcom/administrator/components/com_easyblog/includes/easyblog.php on line 529

Can you please help.

regards

Michael
Hi there,

It seems like there is a few folders/file was not exist might be because of the failed update of EasyBlog. Can I have a permission to re-update your EasyBlog in your site?
If yes, can you provide us with the correct login credential as I tried to login it seems doesn't work http://take.ms/7izeh

p/s: as you undergo update it will effect your core file, you're suggested to backup your customization if any
Muhammad Fadhli
·
Wednesday, 27 December 2017 17:13
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Muhamad,
thanks for such a fast reply. Yes please update it again. The User and Password shoudl be correct now.

But a question: we have a bit Custimization in Terms of Styling. How can i backup it. ?

thanks
Michael
Michael Christ
·
Wednesday, 27 December 2017 17:22
·
0 Likes
·
0 Votes
·
0 Comments
·
May I know do you apply styling in the core file or in template's custom css? If you have make styling in the custom.css file it should not effected as undergo the update
If you have done the styling in the core file you need to backup the file first before I'm do the re-update

I'll wait for you response first before proceed the update.
Muhammad Fadhli
·
Wednesday, 27 December 2017 17:44
·
0 Likes
·
0 Votes
·
0 Comments
·
To be honest, its such a long time agao with several updates between that i forgot how i implemented the Styles. I didnt find any custom.css so i belave it was in the core.

Please just go ahead to update it, because its more important that the Site is reachable again.
thanks
Michael Christ
·
Wednesday, 27 December 2017 18:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for your cooperation Michael
I've already update EasyBlog to the latest version and now your site is accessible.
Please have a look.
If you encounter any difficulties feel free to drop the enquiry here
Muhammad Fadhli
·
Wednesday, 27 December 2017 18:16
·
0 Likes
·
0 Votes
·
0 Comments
·
Many thanks Muhammad,

i saw it and it works again. But let me aks one Question. When i try to update it, it asked me for the Api Key to accsess the Updates. This was not possible so i tried to download from the Dashboard the Full Package. I tried to upload it, but nothing was happen after i upload it.
What is the coorrect way to update up to Date?
Michael Christ
·
Wednesday, 27 December 2017 18:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Currently, the API key was injected in the installer file where user no need to enter it when do the update.
This was not possible so i tried to download from the Dashboard the Full Package. I tried to upload it, but nothing was happen after i upload it.
What is the coorrect way to update up to Date?

It is the correct way Micheal where by right after the installer file was uploaded you need to proceed with installation http://take.ms/HG5rn . Maybe you've hitting error somewhere as you try to upload the installer previously

Documentation how to update for your future reference : https://stackideas.com/docs/easyblog/administrators/upgrades
Muhammad Fadhli
·
Wednesday, 27 December 2017 18:43
·
0 Likes
·
0 Votes
·
0 Comments
·
thanks again. I attached also a screenshot of the latest Blog Modules. Is that style correct how it shows the Menue Items?

and one alst Question. On the Main Page the Pictures havea white Boarder. Do you where i have to disable it?
Michael Christ
·
Wednesday, 27 December 2017 18:54
·
0 Likes
·
0 Votes
·
0 Comments
·
Is that style correct how it shows the Menue Items?

Sorry I'm not quite get what you mean here, can you explain more in detail of this?

On the Main Page the Pictures havea white Boarder. Do you where i have to disable it?

You can apply simple css code to disable the border of the image. Can you try the css code below and see how it goes?


body #eb .eb-mod-thumb .eb-mod-image {

background: none;

border: none;

}
Muhammad Fadhli
·
Wednesday, 27 December 2017 19:07
·
0 Likes
·
0 Votes
·
0 Comments
·
Regarding the border image, I've apply the css code in the custom.css http://take.ms/ITWYa
If you do not like it you can remove back the code and save
Muhammad Fadhli
·
Wednesday, 27 December 2017 19:11
·
0 Likes
·
0 Votes
·
0 Comments
·
thats perfect Muhammad. Many thanks and i wish you a happy new Year..
Michael Christ
·
Wednesday, 27 December 2017 19:18
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome and Happy New Year to you too Michael
Muhammad Fadhli
·
Wednesday, 27 December 2017 19:24
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post