By Gabor Mosonyi on Tuesday, 19 November 2013
Posted in Technical Issues
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Hello,

I set up my site on a new server for testint, but i can't use the updater. I got this error: Please enter the correct API key
I set up my API key, but nothing to change. What's the problem?

Kind Regards,
Gabor
Hello Gabor,

May I know what version you are at currently, Upgrading from EasyBlog 3.8 or older to 3.9 requires a full installation. The reason is because there are some core files which were modified in this release and running the updater would actually break things. Please remember to backup if you had any hacks in easyblog.

Please do not hesitate to contact us if you need further assistance on installation please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site?

Thanks:)
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Tuesday, 19 November 2013 17:16
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Hello,

Thank you for your support. I have a 3.8.14670 version. What can i do? Delet my EasyBlog and install the 3.9?

Kind Regards,
Gabor
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Tuesday, 19 November 2013 17:24
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Hello Gabor,

Yes, download your latest version in your dashboard at Link --> http://stackideas.com/dashboard . Your data would not get erased when you perform an uninstall. Theme files and other core files would however get erased, so if you have made any modifications, it's best to make a backup of the modifications first.

Thanks:)
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Tuesday, 19 November 2013 17:29
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