Update error
By MONICA MUÑOZ ALVAREZ on Friday, 21 April 2017
Posted in Technical Issues
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Hello,

I tried to update to the new version with the full package and I got this message: Initializing Foundry Framework Failed
" Unable to extract foundry.zip file. Please contact support. "

I've tried it several times and none has been completed. Now in Joomla it appears that it is updated but the blog is still down.

Thank you.
Can you provide us with your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?
Arlex Wong
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Friday, 21 April 2017 10:09
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Done! I hope your answer.

Thank you.
MONICA MUÑOZ ALVAREZ
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Friday, 21 April 2017 14:32
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Hello Monica,

I have updated your site again as it looks like when you updated your site, the installation did not complete correctly. May I know how did you update the site earlier?
Mark
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Friday, 21 April 2017 15:45
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Hello Mark,

I downloaded the full package, uploaded it to the indicated FTP path and selected in Joomla the package that had been uploaded. In 35% of the installation was hooked.

The blog appears now completely unconfigured!
MONICA MUÑOZ ALVAREZ
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Friday, 21 April 2017 16:03
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Hello Monica,

I have configured EasyBlog so that it doesn't show images after truncation since you are using post covers already. By the way, in the future you don't need to upload anything from FTP.

1. To upgrade or install, go to https://stackideas.com/dashboard and download the installer.
2. Upload it through Extensions Manager
3. Proceed with the installation, and done.
Mark
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Friday, 21 April 2017 16:07
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Ok thank you.
MONICA MUÑOZ ALVAREZ
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Friday, 21 April 2017 16:47
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You are most welcome Monica
Mark
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Friday, 21 April 2017 17:27
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