Update easydiscuss problem.
By Georges LEGER on Monday, 31 October 2016
Posted in Technical Issues
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Hello,

Update easydiscuss problem.

I want to update easydiscuss with network installation but it does not work. It loads at infinity and can not connect to seveur.

Can you see this problem please?

Thank you for your help and for your understanding:D
Hey there,

It seems like our server blocked your hosting ip address, because your hosting ip address was spamming our site 198.20.127.2 before, so our server blocked this IP address.

I already help you installed Easydiscuss in your site, can you give it a check now?
Arlex Wong
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Monday, 31 October 2016 18:39
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It seems like I was unable to connect with your FTP server.

This is my current IP address : 219.92.242.35

In case later I still unable to connect with your FTP server, can you provide us with your Siteground access as well?
Arlex Wong
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Monday, 31 October 2016 15:43
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Hello,

Your IP address: 219.92.242.35 was added to the whitelist.
Thank you for your help and for your understanding
Georges LEGER
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Monday, 31 October 2016 17:40
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Hello,

Why the IP address of my hosting is considered spam? I use easydiscuss long.
I tried, now it works correctly. That's great.

Thank you for your help and understanding.
Georges LEGER
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Monday, 31 October 2016 23:36
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Hm, i have no ideas why our server blocked your hosting IP address

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Tuesday, 01 November 2016 01:21
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