Update
By Vlad on Friday, 26 December 2014
Posted in General Issues
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When trying to upate get this message

Sorry, but the system is unable to located any purchases from your account. If you have already purchased and still facing difficulties installing, please contact our tech support.
Hello Vlad,

I am really sorry for the delay of this reply as it is a weekend for us here.

Do you mean when you click update from your backend Easysocial dashboard? If yes, can you regenerate a new API key from your http://stackideas.com/dashboard , then download the launcher installer zip then install from your backend extension manager and see how it goes?

If you regenerate the API key, you should copy that API key and paste in this installation step(check my screenshot below).
Hope this help.
Arlex Wong
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Saturday, 27 December 2014 12:28
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ok thanks
Vlad
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Sunday, 28 December 2014 21:31
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You are most welcome Vlad
Mark
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Monday, 29 December 2014 02:25
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