By Chris Lewis on Tuesday, 19 August 2014
Posted in Technical Issues
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I am getting an issue with the latest update on a couple of sites, all works smoothly until clicking the next button on stage 3, it just hangs with the loading button and doesn't move on.

Any ideas?

Chris
Hello Chris,

I have checked your site and this issue is nothing related to EasySocial but your plugin "Aikon Super Preloader" is resetting the headers on the page so that it always sends back a header of text/html . This causes the ajax script to fail. I have disabled this plugin and the installation works fine.

By the way, your license only entitles you for support for 1 site only. If you have another site, and it runs on a different domain, you will need to purchase a separate license for support
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Wednesday, 20 August 2014 23:05
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Hello Chris,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 20 August 2014 00:15
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Hi Mark and thanks for your help.

This is also happening on one other site.

Regards
Chris
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Wednesday, 20 August 2014 19:14
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Thanks Mark really appreciate your help.
Regards
Chris
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Thursday, 21 August 2014 00:34
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You are most welcome Chris
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Thursday, 21 August 2014 02:30
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