By Fagault Eric on Monday, 06 March 2017
Posted in General
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Hello,
In the profile on my site, I would like to know how it is possible for a member to unsubscribe?
Best regards.
Eric
Hi Eric,
I'm sorry but I'm not really understanding your question. What exactly do the members want to unsubscribe to?
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Monday, 06 March 2017 17:16
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Hello Raymond,
Hello,
What I would like to do is allow members to unsubscribe if they wish.
Best regards .
Eric
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Monday, 06 March 2017 17:26
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Hey Eric,
Do you mean you want to allow users to delete their EasySocial account?
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Monday, 06 March 2017 17:35
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No, to unsubscribe from my network
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Monday, 06 March 2017 18:45
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Hey Eric,
I'm still not understanding what you mean by 'unsubscribing from your network'. Do you mean that the users do not want to receive notification emails from your site? If yes, they can configure their email alerts(http://take.ms/bwHCc) in their profile.
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Monday, 06 March 2017 19:15
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Hi Raymond,
No, but offer users in my network to unsubscribe if they wish.
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Monday, 06 March 2017 23:02
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Hey Eric,

I have a question, may i know how your site user subscribe on your site? Because in Easysocial we do not have any subscribe feature unless you mean follow user or PAGE.
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Tuesday, 07 March 2017 00:28
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Good evening,
The user registers with the registration form:
Https://www.web-libertins.com/index.php#

Best regards.

Eric
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Tuesday, 07 March 2017 00:45
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Hey Eric,

I am sorry for the delay of this reply,

Hm, I believe you misunderstand the way user come to register on your site, when the user come to your site register, they actually do not need to pay any extra charges, am i right?

If yes, this process is actually not consider as user subscribe on your site.

Unless you have install this 3rd party PayPlan extension from your site, because this extension you can configure to use membership which can integration with Easysocial, in other word, when the user come to register in your site, they need to subscribe first in order to become a member on your site.

http://www.readybytes.net/payplans/documentation/easysocial-registration.html

If you are not referring this, I assume what you mean is when the user become a member from your site, but they feel do not want to continue that user account on your site and they want to deactivate that user account, they can able to do it by himself go to their edit profile page, click on that delete button, you can refer on my attached screenshot below.

But you have to make sure you have enabled that "Account deletion" setting from your profile type.
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Tuesday, 07 March 2017 11:10
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Hello Alex,

Thank you very much, that's the deletion of the account I was talking about.

Best regards.

Eric
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Tuesday, 07 March 2017 16:31
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Hey Eric,
You're most welcome. Glad to know your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 07 March 2017 16:40
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