Unsubscribe not working
By Shark IT on Wednesday, 14 October 2015
Posted in General Issues
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I have had the following reported to me:

'In the New Blog Notification email, when I click on the unsubscribe link, it takes me to the website and asks be to log in. My attempts to log in fail, and when I click on the "forgot your username" link and supply the same email that receives the updates, the site says "User not found"

Fix?
Hey there,

Can you please paste the unsubscribe link generated in the email here so that I can test this out?
Mark
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Wednesday, 14 October 2015 16:46
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No, I haven't got it.
Shark IT
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Wednesday, 14 October 2015 16:52
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Hello Shake,

For the Unsubscribe link issue, I need your permission to allow me to create one test user to subscribe to your category and a test post so that the user will receive the new post email.

Apart from the unsubscribe issue, I've tested the Forgot Your Username link, had provide the email and this is what I got: http://screencast.com/t/pl3jhUY9B . Can you double check with the user that has reported this issue to you whether the email is a registered user or just a guest user that subscribe to your category.
Nik Faris
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Thursday, 15 October 2015 13:38
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