By Phivos on Thursday, 12 January 2017
Posted in Technical Issues
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Dear support,

The unread messages in the dropdown are not indicated with a different color. Please have a look. Please use the test user in the additional information.

Please note that we have performed a customisation with cometchat but now this is disabled and in the past that we contacted their support, they insisted that the issue does not come from their plugin.

Regards,
it seems like that was known issue which already included in 2.0.9 version, by the way, I already applied the same fix in this file -> /httpdocs/administrator/components/com_easysocial/models/conversations.php , it should work fine now, can you give it a check?
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Friday, 13 January 2017 11:26
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Dear Arlex,

Ok thanks for the prompt reply.

Regards,
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Friday, 13 January 2017 15:49
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 13 January 2017 16:22
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