Unable to use certain features
By Paul Ketchum on Tuesday, 03 February 2015
Posted in Technical Issues
Replies 8
Likes 0
Views 509
Votes 0
I just installed Easy Social a few days ago and I have run into a couple of problems, the first is not being able to log out while using the latest version of Firefox, the issue does not exist while using the latest versions of Chrome or IE. The second issue is not being able to click on things like "Add Friend", "Follow" or "Message" from a user's profile page while using Firefox or Chrome, this issue does not exist while using IE.

Any help with getting the issues resolved would be appreciated very much.
Hello Paul,

I've checked your site with the latest Firefox browser and seems like I am able to use all the features you mention above. Did I missed anything?
Nik Faris
·
Tuesday, 03 February 2015 10:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Nick,

I'm not sure how to show you the problem from here but on my end while using Firefox almost nothing works, I can't even save profile setting changes. I will place my courser over the "Save" button, click and nothing will happen, it's the same when trying to log out in Firefox.
Paul Ketchum
·
Tuesday, 03 February 2015 20:13
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Paul Ketchum,

Sorry for late reply to this,
After compiled, it seems like work fine now. Can you give it a try?
Arlex Wong
·
Wednesday, 04 February 2015 00:18
·
0 Likes
·
0 Votes
·
0 Comments
·
It is working now but only occasionally. I was able to log out while using Firefox but it took several tries after logging back in to log out again. The other things are working only occasionally now as well.
Paul Ketchum
·
Wednesday, 04 February 2015 04:45
·
0 Likes
·
0 Votes
·
0 Comments
·
It seems that I am unable to leave comments on articles with Komento, no matter what browser I am using. I have used many scripts in the past and never had any issues like these, it is very frustrating.
Paul Ketchum
·
Wednesday, 04 February 2015 05:22
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Paul,

I believe this issue came from the template you are currently using. If I change to Joomla default template such as Protostar, I was able to post a comment without any error. You might want to consult this with your template developer.
Nik Faris
·
Wednesday, 04 February 2015 11:36
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, that was it. Thank you, Nick. Now to find a decent compatible template...
Paul Ketchum
·
Wednesday, 04 February 2015 20:37
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Paul,

You're welcome.
Nik Faris
·
Wednesday, 04 February 2015 23:50
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post