Unable to upload some file types
By Mizael Faucon on Sunday, 04 October 2020
Posted in General Issues
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Hi

We have change the parameters in Parameters/General/Conversations to add the support for .xlsx file type.

However, in a group we can't upload this type of file.

Is there's something we're doing wrong?
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

You should update this from backend > Easysocial > application > search for files > edit the user files app , you can check my attached screenshot below.
Arlex Wong
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Sunday, 04 October 2020 10:08
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Thank you very much Arlex, this has resolved my problem, and the explanations are very clear as usual.

Regards
Mizael Faucon
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Wednesday, 07 October 2020 17:23
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Arlex Wong
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Wednesday, 07 October 2020 18:49
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