By SPYROS ANDRIOPOULOS on Monday, 09 December 2013
Posted in General
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No matter what mail setting i use, mail notifications never seem to be sent, and all emails from the list have a "Pending" status
Hello Spyros,

I tried checking your site and it looks like there are quite a number of e-mails in your subscriptions table. EasyDiscuss is actually trying to notify the users from http://www.dikaiologitika.gr/administrator/index.php?option=com_easydiscuss&view=subscription . They seem to have subscribed to EasyDiscuss.

I have temporarily commented out the code at line 1299 in the file /components/com_easydiscuss/controllers/posts.php so that it doesn't send to subscribers either.
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Thursday, 12 December 2013 02:22
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Hello,

You will need to setup the cronjob as outlined in http://stackideas.com/docs/easydiscuss/cronjobs

By the way, it looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
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Tuesday, 10 December 2013 00:35
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Well this is a serious issue for me, whenever someone posts anything, a pending e-mail notification is created for all registered users, (we are talking about 2000 registered users) so the load of my site goes sky - high !

I can't consider renewing if that's not fixed because i have even disabled notifications but still, a massive list is being created everytime someone posts anything... So it more likely seems like a bug

Thanks for the reply though!
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Tuesday, 10 December 2013 17:00
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Hello,

This is really not a bug. You need to create the cronjob as outlined in http://stackideas.com/docs/easydiscuss/cronjobs . Once it is created, the emails would be parsed.
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Tuesday, 10 December 2013 19:10
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I did fix cron now, and i posted a test subject, so after cron finished, an e-mail has been sent to ALL of my registered users ! Which seems natural cause as soon as i post something, a massive list of pending mails is created !

This killing the load of my website !
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Tuesday, 10 December 2013 20:11
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And i have set notifications to send on admin mails only!
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Tuesday, 10 December 2013 20:17
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When the e-mails are already in the queue, the settings doesn't take effect even if you changed it. After you change your settings, only new e-mails will be available for admins only.

Perhaps you might want to run this query to prevent any old e-mails to be sent out.


TRUNCATE TABLE `jos_discuss_mailq`
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Tuesday, 10 December 2013 22:22
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Database table is already truncated a couple of times !

The issue keeps appearing though !
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Wednesday, 11 December 2013 17:14
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What issue are you referring to here? When you truncate that table, no e-mails will be sent unless there are new e-mails being generated into the mail queue.
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Wednesday, 11 December 2013 20:57
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When someone, anyone, from registered user to administrator, is posting a new question, an e-mail to-be-send list, is being created for ALL registered users,

I mean the reasonable thing would be to go to the ones subscribing to the question, to the one that posted the question, and the administrators, right ?

Well it goes to every single registered user !
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Wednesday, 11 December 2013 22:22
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Hello,

It's most likely that you have enabled the option in EasyDiscuss to notify every registered user on the site. You need to turn off the option "Notify all users on new post" under Settings > Notifications
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Wednesday, 11 December 2013 22:59
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It's already deactivated, in fact it has never been activated.....
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Wednesday, 11 December 2013 23:05
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Well, I can't really tell you what went wrong without any access to the site.
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Wednesday, 11 December 2013 23:15
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Where can i send you username andpassword ?
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Wednesday, 11 December 2013 23:25
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Ah ok, saw it, sending access details !
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Wednesday, 11 December 2013 23:28
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Please include the FTP access to the site too because I need to debug some files on the site
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Wednesday, 11 December 2013 23:30
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There you go!
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Wednesday, 11 December 2013 23:39
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I can't seem to connect to the FTP. It's just stalling
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Wednesday, 11 December 2013 23:56
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Please try again we have allow incoming connections!
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Thursday, 12 December 2013 00:07
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That seemed to do the trick! Thank you !
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Thursday, 12 December 2013 17:39
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You are most welcome By the way, please do consider renewing your subscription if you would like to continue receiving updates and support as well.
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Thursday, 12 December 2013 23:24
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