By Alex Lee on Friday, 19 October 2018
Posted in Technical Issues
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Hey Hey how's it going guys?

For some reason i can't add groups on the front end they don't save its stuck on the loading circle when click save, and Pages takes at least 1min to laod the Page has been saved

any ideas what my be going on?
Hi Alex,

Is the issue occuring on digitalcoincrew? Can you assign the domain to your license so we can proceed with the investigation?

Let us know once you have done so. Thanks.
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Friday, 19 October 2018 15:57
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I already have mate
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Friday, 19 October 2018 16:07
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Hey Alex,

For some reason, the domain is still not showing up. Perhaps there's an issue there. We have helped you reset the licensed domain for EasySocial. Can you help us add them again and let us know once you have done so? Thanks.
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Friday, 19 October 2018 16:24
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Your colleague can see it on my other post, not sure whats going on for you hang on let me just edit it quickly
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Friday, 19 October 2018 16:40
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Hey Alex,

Alright let us know once you have set the licensed domain. I have consulted my colleague and he does not see the licensed domain under EasySocial as well.

For your issue, it appears the group description TinyMCE editor is not loading properly due to a conflict with js files when they are compressed by this template setting(http://take.ms/VzIjis).

I have helped you disable that setting so you should be able to create groups now.
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Friday, 19 October 2018 18:13
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Sorry man, i thought you were talking about the Ftp access and stuff -_- i need some sleep lol, i've added the lisence now

thanks for sorting that out appriciate it!
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Friday, 19 October 2018 18:19
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Hello Alex,

Your most welcome. Glad to hear that your issue has been resolved now.
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Friday, 19 October 2018 20:57
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