Unable to receive email notifications
By Goodwin mankomba on Monday, 08 September 2014
Posted in General Issues
Replies 15
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hi
i have noticed that my email notifications are not working after we moved the website to the new domain. is it the way i set up the cronjob?

i have posted a snapshot below

Please assist me
Regards
Goodwin
Hello Goodwin,

I have reconfigure your cronjob and now it should working correctly because I have received the email from your site. Here my screenshot:


Can you verify this for me is this issue is resolved? If not please do update us back.
Hope this will help.
Thanks.
Yasser Ibrahim
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Monday, 08 September 2014 19:23
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Did you check your spam? Also, is cronjob installed/enabled in your server?
Ken
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Monday, 08 September 2014 12:26
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i have no spam and cromjob is set on my sever
Goodwin mankomba
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Monday, 08 September 2014 12:31
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Hello Goodwin,

I am sorry but I unable to see any snapshot. By the way can you provide us with cPanel access so that we can help you check the cronjob configuration.

Please be advise.
Thanks.
Yasser Ibrahim
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Monday, 08 September 2014 12:32
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Are you using an internal (server side) email or external (email as service)? Also, have you checked the settings of your joomla mailer?
system -> global configuration -> server -> mail settings

You might need to change the password if you're using SMTP or the path if you're using sendmail
Ken
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Monday, 08 September 2014 12:36
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Hi Mohd Yasser
Sorry for not attaching the snapshot which i have done now and i have also sent you the cpanel details

Regards
Goodwin
Goodwin mankomba
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Monday, 08 September 2014 14:58
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attcahed snapshot
Goodwin mankomba
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Monday, 08 September 2014 16:05
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Hello Goodwin,

I have checked your cronjob and it seems like I got this notice when run the cron command: /usr/local/cpanel/bin/jailshell: /bin/wget: No such file or directory. I believe you might need to ask your hosting provider about the wget path. Different hosting provider has different wget path. Please do update us back so that we can continue assist you on this issue.

Please be advise.
Thanks.
Yasser Ibrahim
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Monday, 08 September 2014 16:21
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ok let me do that now. by the way did i set the cronjob properly in cpanel?
Goodwin mankomba
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Monday, 08 September 2014 16:31
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Hello Goodwin,

Yes, I believe so. However, you need to ask your hosting provider about the wget path in order for cronjob to be working correctly. Please do update us back so that we can continue assist you on this issue.
Yasser Ibrahim
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Monday, 08 September 2014 16:44
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Hello Mold
i just recieved this from my host provider

==============================================
Below is the binary path for wget command,
======
/usr/bin/wget
======

Please let us know if we could assist you further.
=================================================

hope this works in assisting me on this issue
Goodwin mankomba
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Monday, 08 September 2014 17:48
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this is working now thanks a lot Mold
Goodwin mankomba
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Monday, 08 September 2014 22:52
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Thanks for updating, glad that your issues are resolved now
Mark
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Tuesday, 09 September 2014 00:09
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I too am on cPanel and was unable to setup the cron with "/bin/wget" and had to use "/usr/bin/wget" instead.
Kevin Morrison
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Thursday, 04 December 2014 14:41
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Hello Kevin Morrison,

Thanks for sharing.
Arlex Wong
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Thursday, 04 December 2014 18:32
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