unable to parse server response error when user upload pic
By ACV multimedia on Thursday, 28 November 2013
Posted in General Issues
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Hello,

I have this error when an user upload some pictures. I think it is related to file weight. In the attachment is the example.

Thanks
Hello Miren,

New updated here, 1 more thing you need to ask your hosting provider to help you increase your memory_limit to 256MB ( http://screencast.com/t/OabUbjRSs ), if the memory_limit already increased, it should be okay now.
Arlex Wong
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Friday, 29 November 2013 12:39
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Hello Miren,

I have tried to upload the from your site, it seems like work for me See my screenshot : http://screencast.com/t/wbJqaQUNGE
Could you mind check it again or attach which picture you upload failed then send it to us, then we try to reproduce your issues at here.
Arlex Wong
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Thursday, 28 November 2013 23:44
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Hello,

Here you have the example images.

Thanks
ACV multimedia
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Friday, 29 November 2013 00:01
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Hello Miren,

I have tried to upload your 3 picture just you provided, it seems like same problem with you
Can you help me check with your (max_file_uploads ) in php information? I'm feeling that if you upload file size over 1 or 2MB then it come out Unable To Parse Server Response, if your (max_file_uploads ) lower than 2MB, you need to contact with your host provider to help you increase it to higher and see how it goes.
Arlex Wong
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Friday, 29 November 2013 00:36
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Hello,

Ok I will contact with my host provider to ask the petition.

Thanks
ACV multimedia
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Friday, 29 November 2013 17:43
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Hello,

Okay, keep update us then.
Arlex Wong
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Friday, 29 November 2013 17:53
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