Hello Renato,

Can you please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site?
We actually need these information so that we can debug on your issues quickly.

Thanks:)

ok i've put the information you need

Hello Renato,

About:

I have problem to load images with media manager in the front end
but this does not always happen

I am sorry, can you explain more about your issues because I can't replicate this issues.

Please be advise.
Thanks.

I simply can not upload images
Media manager answered me with this error: "Unable to parse server response"
I sent the login information to the site to Khairul
I have attached a photo of the error

Thanks

Hello Renato,

I am able to upload images. Screenshot: http://screencast.com/t/sJxds0oE .

I have upload and post something on your blog. Please have a look. Screenshot: http://screencast.com/t/gzgHWo1va .
Please try again and if you encounter the same issues, please do update us.

Please be advise.
Thanks.

Yes... the same problem
Not always, but 3 out of 5 I can not upload images
With mozilla firefox instead I can never load

PS: Please do not post test, the blog is connected with Facebook and Twitter, and there are followers of 1.800.00

thanks

Hello Renato,

Is this failing only on specific images or it's really random? If it's really random, I could only think of the problem where the memory_limit is insufficient. If this only occurs on specific images, could you send us the image that you are trying to upload?

It does not happen with a specific image, it's random
Where can I check the memory_limit? what value does it have?

Hello Renato,

You can check your memory_limit in your php.ini file or in Backend>System Information>PHP information.

Hello renato curi,

Yes, you can check it from your backend > Site > System information > php Information > memory_limit ( http://screencast.com/t/3oG8Srvo5 )
Also, you can request with your webhosting provider to help you increase the memory_limit to be 128MB (Recommended) and see how it goes.

My server provider has temporarily expanded the memory_limit, but the problem remained the same.
Do you have any solution?
My client needs the site
thanks

Hello Renato,

I am not sure how we could assist you on this because you can't reproduce this error yourself. Can you see if the same image will fail everytime you tried to upload?

It does not depend on the type of image
The same image can sometimes upload and sometimes not

Hello Renato,

Sorry but we can't actually debug this issue because we can't replicate it.