Hello Karen,

It seems like the provided credentials is not working for me. Please advise.

Oh right let me try again

Hi Karen Flavel,

Sorry for late reply to this,

Can i have your FTP access so we can troubleshoot on this?

Because I noticed got some error message shown out on console. Check my screenshot below.

I have supplied the details you need. Thanks

Hi Karen Flavel,

Sorry for late reply to this,

After debugging long time ago, it seems like you hitting this error :

Fatal error: Call to undefined function imagecreatefromjpeg() in .../components/com_easyblog/classes/easysimpleimage.php on line 52

What this error mean is your server didn't enable this GD library, so when you trying to upload some image in your site, it will causing the issues, can you consult with your webhosting provider to help you enable this and see how it goes?

Reference link : http://stackoverflow.com/questions/13338339/imagecreatefromjpeg-and-similar-functions-are-not-working-in-php