By Florian Bauernfeind on Monday, 30 April 2018
Posted in General Issues
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Upload of Pictures does not work anymore, i have not changed anything since it worked.
if i want to upload a picture to the activity-stream, there is a error:

Unable to parse server response.

any ideas how to get it working again?

thanks!
Hi Florian,

I tried uploading an image earlier and I did not encounter any issue(http://take.ms/TsTyn). Am I missing something here?

Perhaps you can provide us the user account and photo image used to upload when the error occurs?
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Monday, 30 April 2018 17:28
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Hi Florian,

I tried uploading an image earlier and I did not encounter any issue(http://take.ms/TsTyn). Am I missing something here?

Perhaps you can provide us the user account and photo image used to upload when the error occurs?
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Monday, 30 April 2018 17:30
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Hi Florian,

I tried uploading an image earlier and I did not encounter any issue(http://take.ms/TsTyn). Am I missing something here?

Perhaps you can provide us the user account and photo image used to upload when the error occurs?
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Monday, 30 April 2018 17:30
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i am using the following picture and my own admin-account
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Monday, 30 April 2018 17:43
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hi! i tried uploading this Photo using my own admin-account
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Monday, 30 April 2018 17:45
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After checked further, it seems like your server return this following error :


Fatal error: Allowed memory size of 167772160 bytes exhausted (tried to allocate 2113536 bytes) in xxx/administrator/components/com_easysocial/includes/image/adapters/asido/class.driver.gd_hack.php on line 372



And based on what i check this photo what you attached to us, that dimensions is quite big, around 3000 x 4000px .

So it required to have higher PHP memory_limit to process these larger dimensions, can you request with your webhosting provider to increase your PHP memory_limit to 512MB and see how it goes?
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Monday, 30 April 2018 22:12
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