By Zehn on Tuesday, 24 April 2018
Posted in Technical Issues
Replies 10
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Hello,

I have read many threads on this issue, but cant seem to determine which one resolves the issue in our case.

See screen shot attached…

Thanks,
Hi there,

Hrmm, seems like i cannot replicate them using given user also I suspected that somehow, that users accidentally logged out from the site, and when she viewed them, it will shown that error. Once logged in should solved those issues.

Please advice.
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Thursday, 26 April 2018 10:45
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Hi there,

I tried to replicate them on your site and seems like i cannot replicate them. Can your provide us with that particular users access credentials for us further check on this issues.

Please advice.
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Tuesday, 24 April 2018 11:05
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Hi there,

Seems like i cant replicate them on your site currently. It is required for us to access that particular users in order to further check on this issues.

Please advice.
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Tuesday, 24 April 2018 11:07
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Hello,

I have addd the login credentials for the user with the issue to the hidden field so you can test. I have logged in on my Android phone and cannot reproduce the error.

Thanks,
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Thursday, 26 April 2018 07:47
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Hello,

I have addd the login credentials for the user with the issue to the hidden field so you can test. I have logged in on my Android phone and cannot reproduce the error.

Thanks,
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Thursday, 26 April 2018 07:47
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Hi there,

Hrmm, seems like i cannot replicate them using given user also I suspected that somehow, that users accidentally logged out from the site, and when she viewed them, it will shown that error. Once logged in should solved those issues.

Please advice.
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Thursday, 26 April 2018 10:44
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All is well. Much thanks.
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Saturday, 28 April 2018 10:05
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All is well. Much thanks.
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Saturday, 28 April 2018 10:05
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All is well. Much thanks.
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Saturday, 28 April 2018 10:05
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You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Saturday, 28 April 2018 11:08
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