By Cathy on Monday, 08 September 2014
Posted in Technical Issues
Replies 4
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Unable to edit any group announcements as the dropdown arrow doesn't work in the Announcement menu and when you try and delete an announcement from the group stream it errors with this message

"SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data"

Am using EasySocial v1.2.22

The Announcements were created in "Invite Only Groups"
Hello,

I have tried this locally but I can't seem to reproduce this issue. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Monday, 08 September 2014 09:28
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Not easily as I have two firewall's on the site to stop access to the backend and ftp, I've since tried deleting the announcements in all the standard browsers and got the same error message, I'm going to try one more thing first, and that's changing the template as the site template is Joomla 2.5 based which has been tweaked so it will work on Joomla 3, have downloaded the Wanderers template from here, so will try that and see if I'm still getting the same error message.
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Monday, 08 September 2014 09:53
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The cause of the problem is my site template, I've just finished installing the wanderers template, still got lots of menus, etc to put back, but I've just tried editing an announcement and then deleting it and both worked OK.

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Monday, 08 September 2014 10:26
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Hello Cathy,

Thansk for updating us back and I'm glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Monday, 08 September 2014 11:56
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