Unable to create new group via front end.
By Joshua White on Wednesday, 26 September 2018
Posted in Technical Issues
Replies 7
Likes 0
Views 472
Votes 0
Hello I am unable to create a new group via the front end of the website. mootools are disabled on the menu link for ES, this previously caused the same issue. When I attempt to create a new group and click submit it shows the round loading icon but never results in an error or group creation. Thank you for any help you can provide.
Hey there,

May we have access to your backend to investigate this matter further?
Farqhan
·
Wednesday, 26 September 2018 10:15
·
0 Likes
·
0 Votes
·
0 Comments
·
My mistake, I have made the testing user a super user.
Joshua White
·
Thursday, 27 September 2018 02:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

Seems like the mootool plugin is causing the problem because it's having an issue with the editor for group description during group creation.

If I disable it fully at the place where the screenshot shows.I can create a group.

So either disable the plugin fully or use JCE editor since it's the only one working.

To change the editor head to backend -> EasySocial -> Settings -> Group -> Layout and change to JCE at Default Editor For Group Descriptions
Farqhan
·
Thursday, 27 September 2018 11:46
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post