Hello Michael,

I tried to post a broadcast with the account that you have provided and it seems to be working fine for me, http://take.ms/8PiFK . Are you using the same account as I am to test this?

Hello Mark,

Am actually using a different account. Did you broadcast as a pop-up or notification? i hit the error when i try as a notification.

If it helps to troubleshoot, i also noticed that messages between users cannot be sent.

thanks

Hello Mark, i've now supplied the account details.

thanks

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like I was unable to access as you provided that latest login credentials, can you provide us with your following details?

1. Joomla backend Superadmin access
2. Frontend user access which experience having this issue
3. FTP access for troubleshoot

Hello Arlex,

I've provided the requested information.

Thanks,

Michael

Hey Michael,

Thanks for getting back to us, I did tried to post a new announcement, it seems work fine.

You can check my attached screenshot below.

Can I double confirm again are you using this user account "Admin" to replicate that issue?

Hello Arlex,

Yes it's the Admin account;

When you broadcast as a "Pop-up", it does show as successfully broadcasted but this does not pop-up to users site wide.

When you try to broadcast as "Broadcast Notification" then you hit the attached error message.

It seems like you hitting this following error :

Notice: Undefined index: mssge in /home/michaelehi/public_html/media/com_easysocial/apps/user/pushnotify/pushnotify.php on line 228



Warning: stream_socket_client(): unable to connect to ssl://gateway.push.apple.com:2195 (Connection timed out) in /home/michaelehi/public_html/media/com_easysocial/apps/user/pushnotify/pushnotify.php on line 310

Failed to connect: 110 Connection timed out

I suspect this "Pushnotify" app not compatible with Easysocial 2, can you try temporary disable this 3rd party app and see how it goes?