Unable to apply discount or access downloads following my purchase!
By Ian Clayton on Saturday, 30 November 2013
Posted in Post Sales
Replies 3
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Hi

I was unable to purchase my downloads after purchasing EasyBlog/Discussion/Social. Here are my order details:

Thank you for your order!
Your order is currently processing. You will receive additional information via a separate email.
Charges will appear on your bill as: FS *Stack Ideas


I was also unable to apply the Black Monday 30% discount.

Now some of this may be because I may have two accounts one under this email (ian@ianmclayton.com) and perhaps one under (ian@servicemanagement101.com)

Please help - urgently - as I am setting up a new domain with all this - http://www.usmbok.com
Hello Ian,

I am really sorry for the delay of this reply as it is a weekend for us here. It looks like all the purchases are already associated with your account. Are you still having troubles accessing the files?
Mark
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Saturday, 30 November 2013 18:14
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Hi there - I can now access the files from my id thanks to help from support - however - I was unable to enter successfully the cybermonday discount - will ask for furether help from support - Mark Lee... to see if that amount could be applied...
Ian Clayton
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Saturday, 30 November 2013 22:24
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Thanks Ian, will write to you via e-mail.
Mark
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Saturday, 30 November 2013 23:45
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