By Alexander Zograf on Thursday, 01 February 2018
Posted in General
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Views 495
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hello,

Please help on this UI issue

this screen is form Write the message, it looks odd, could you please help to fix it?

https://prnt.sc/i8q3jf

Thank you
Alex
Hi Alex,

I have tried to access with the info you provided, it seems like your provided that login credential is not working. Please advise.
http://take.ms/g2WpN
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Friday, 02 February 2018 10:26
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Please check Site details - Other Details field, I just updated. Let me know.
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Friday, 02 February 2018 10:33
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Hi Alex,

The text fields styling was being overridden by the templates that you are using, either consult with your template provided regarding the styling issues or remove the override styling by yourself. http://take.ms/NvIIP
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Friday, 02 February 2018 10:46
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Why do I need your support if everything I have to do by myself??? This is already 3rd ticket where I advised to do myself.

This template works find for everything except this page, I need this to be fixed. Why do you need even access to website if I have to do ti myself
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Friday, 02 February 2018 11:01
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Hi Alex,

This is because the templates override the styling causing, you should let them know the UI issues. Try to imagine if every templates provider override our components styling and messed up the UI and we need to support their templates is that make sense? And I need to access the website so that i can debug and know which codes causing the UI messed up.
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Friday, 02 February 2018 11:11
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Hi Alex,

I just fixed for you by insert the below codes into /www/templates/ja_intranet/css/custom.css

[gist type="php"]
html body div#es.es-main.view-conversations .mentions textarea {
border: 0 !important;
}
[/gist]
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Friday, 02 February 2018 11:29
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Great, thank you!

Hi, but I still see this issue - https://prnt.sc/i9tsg1

nothing changed, first I thought it is cache, but now after cleaning it still has an issue.
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Friday, 02 February 2018 12:02
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You are most welcome, glad that your issue is resolved now.
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Friday, 02 February 2018 12:15
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